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You must PUSH OFF FIRMLY TO START - this means push off until you are rolling at 3km/hr or faster and now the 'go' lever by your right thumb will activate. Ensure your scooter is not on pause and that your ride is running - indicated by the app notification and the fact that the scooters lights will be on.
The Queensland State Government recently reduced the speed limit for e-scooters to 12km/hr on footpaths and we must comply with that. You can only ride on road bike lanes if it is signposted as 50km/hr or lower, and you can ride on a local street if it is 50km/hr or lower with no centre line. See below for the full explanation.
Immediately check the map - are you within the service area? If not, return. Did you enter a 'red zone'? If yes, leave it. Have you been doubling? You may have overheated the ECU. Walk the scooter back to a parking hub. Unsure why the scooter has stopped? Call us and we'll reset your scooter over the phone - this solves most issues.
You may activate up to four scooters at a time - meaning you can take friends or family along for the ride. They have to be 12 or older and you may NOT double - it's illegal and dangerous. You must accompany younger riders at all times.
Please check the current government rules regarding where you can ride and what speeds you can travel at.
Oggy Scooters will be available for day hires as well as medium to long term subscription. Want to be in the know? Subscribe to updates below.