Last Updated: September 18th, 2021
THE INFORMATION WE COLLECT
We collect information (i) directly from users related to our Services and Interactions; (ii) automatically related to the user’s use the Services and Interactions; and (iii) from third parties. We may combine the information we collect from these various sources.
Information You Provide to Us.
We collect information directly from users related to:
The specific types of information we collect directly from you consist of:
We also collect certain demographic data if you provide it to us including age, gender, preferred language and current location.
Automatically Collected Information.
We also collect information through automated and technical means as you browse our Sites, use our Apps, or otherwise use the Services, including:
Information We Collect From Third Party Sources.
In some cases, we collect user information from third parties.
DISCLOSURE OF YOUR INFORMATION
We may disclose the information we collect, to the following parties and in the following ways:
To request more information about the companies to whom we have disclosed your information, please contact us as set out in the “Contact Information” section.
As with most websites, apps and online services, our Sites, Apps and online Services, use “cookies,” web beacons (aka pixel tags), analytics devices and similar technologies (some of which are operated by third parties) to record your preferences, gather information about the use of our Services, personalise content and ads and track information about the performance of our advertisements. We may also use these technologies to monitor on-line traffic, and make the Services easier and/or more relevant to you. We may also combine this information with other information we collect from you.
Similarly, you can learn about your options to opt-out of mobile app tracking by certain advertising networks through your device settings. For more information about how to change these settings for Apple, Android or Windows devices, see:
Please note that opting-out of advertising network services does not mean that you will not receive advertising while using our Services or other services, nor will it prevent the receipt of interest-based advertising from third parties that do not participate in these programs.
HOW WE PROTECT YOUR INFORMATION
We take technical, physical and organisational security measures to protect your information against (i) accidental or unlawful destruction, loss or alteration; and (ii) unauthorised disclosure or access. However, no (i) method of transmission over the Internet; and (ii) no means of electronic or physical storage, are absolutely secure. You should take steps to protect your information and prevent unauthorised access to your password or account, such as (i) signing off after using a shared computer; (ii) choosing a robust, unique password; and (iii) keeping your log-in and password private. We are not responsible for any lost, stolen or compromised passwords, or for any activity on your account via unauthorised password activity, including costs incurred by you due to any breach.
RETENTION OF YOUR INFORMATION
We only retain your information for the period of time required to satisfy the purpose for which it is collected and used (e.g. for the time necessary for us to activate your account, provide you with customer service, answer queries or resolve technical problems); provided, however, we may retain your information for a longer period of time if we are legally obligated to do so, or if necessary to establish, protect or defend legal claims involving Oggy E-Scooters.
THIRD PARTY LINKS AND SERVICES
If you would like to update your preferences on the types of communications you receive from us, or opt out of marketing communications from us, you may do so at any time by updating the communication preferences in your account profile or by emailing us at firstname.lastname@example.org. Please note that we may continue to send non-promotional communications such as important notices, payment confirmations and transaction-related emails and other information about your use of the Services. If you would like to opt-out of (i) marketing communications; or (ii) being included in any Custom Audience campaigns please see the above “Online Advertising” section for more information.
ACCESS AND DATA SUBJECT RIGHTS
Subject to applicable law and as explained herein, you may have certain rights with respect to the information we collect and process about you.
Access, Correction, Deletion and Objection Rights. You may have the right to access, request correction and deletion of, and object to our use of, your information. To exercise such rights, please contact us as set forth in the “Contact Information” section. You may also access and modify most of the information that you have submitted by logging into your account and updating your profile. Please note that prior versions of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site or Apps for a period of time. In addition, we may retain certain information about you as required by law, or as permitted by law for legitimate business purposes (e.g., if you request that we delete your information but we believe that you have violated our Terms of Service or Rider Agreement, we may retain such information in order to attempt to resolve such issue before deleting it).
Complaints. If applicable, you may make a complaint to Oggy E-Scooters, the privacy regulator or supervisory authority. Alternatively, you may seek a remedy through local courts if you believe your rights have been breached.
Your Choices and How You Can Manage your Information. We believe you should have choices about the collection, use and sharing of your information. If you do not want Oggy E-Scooters to collect your information, please do not use the Services.